The installer for your software purchase is a free download, always.
To install any of our software products you must download the product's installer from our Web site. The installer is an executable program which you will run to install the software on your computer. From the installation date, you may use the software in trial mode free for 30 days. After 30 days the software will require purchasing a software license to continue using the software.
If you purchase the software, we will send you a license code to "unlock" the software permanently. (If you purchase a software license but and have not yet installed the software you still must download the software's installer and run it to install the software.)
One-time purchase, not a subscription!
Except where otherwise noted, all of our software products are sold as a one-time purchase. You are free to use the software for as long as you like with no additional fees. (This is in contrast to the monthly or annual subscription fees charged for many products.)
Exception: we may charge a fee for upgrading to a newer version, but upgrades are always optional: we never require you to purchase an upgrade.
After purchase: receiving your license codes
For most software purchases you will receive a permanent license code by email immediately after purchase. For others, you will immediately receive a 90-day temporary license code. In that case, we will send you a permanent license code typically within 1 to 2 business days.
(We reserve the right to delay sending your permanent code until after the credit/debit card purchase dispute period (currently 60 days), especially based on our experience with fraudulent purchases from certain non-US locations).
Returns / refunds
Software products are not returnable for refund.
We want every customer to be satisfied with their purchase, so please Try Before You Buy! Most of our software products can be installed and used for free for 30 days before requiring a license purchase to continue using them.
Software upgrades
Many minor-version upgrades are free to licensed users—just download the installer for the newer version and install it over the top of your old version. We may charge a fee for more significant upgrades, but the price to licensed users is always less than the new license price. Upgrades are always optional: we never require you to upgrade. Some customers have used our products for 4+ years without upgrading.
All prices and policies are subject to change without notice.
|
